Planned Outage: Internet Service Provider

June 30, 2023 WCC Office of Information Technology Services

 

On Saturday, July 8, the WCC internet connectivity will be down for approximately four hours. Our internet service provider (ISP), Merit, will be performing maintenance on their infrastructure, working with DTE to replace utility poles in our service area. Internet access into and out of the WCC network will be unavailable during this period. Any service requiring VPN or Single Sign-on or services that are hosted in the WCC Data Center will be unavailable to faculty, staff and students.

Services Affected: WCC internet connection will be down.

Start Time: 
4 p.m. on Saturday, July 8.

Anticipated End Time: 
8 p.m. on Saturday, July 8.

What is Impacted? Avaya Softphones, including the Welcome Center phones, VPN, all shared drives, anything requiring Single Sign-on (SSO), Email (Office 365/Gmail), Blackboard, MyWCC, Pay Tuition, Register for Classes and Check Your Progress, Banner 8/9, Financial Aid Appeals System, Portal applications, FAMIS, SARS Appointment Scheduling, UltraTime, and classroom/lab computers will not have internet accessibility.

What Services Will be Available?
Student Wi-Fi, On-site phones and the main college website, wccnet.edu, will be available.

If you have questions or need assistance, contact ITS at [email protected] or 734-973-3456.

Tags: Faculty, Students

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